Salon, Refund, Shipping Policy, and Privacy Policy

REFUND AND EXCHANGE POLICY

Due to the nature of our products, all sales are final. It is Federal law you cannot return human hair products that have been used. This includes removing the hair from the bundle and trying it on.

At Blessed Beauty Lounge we maintain a very high level of quality assurance. Our hair is prepared and professionally packaged at our warehouse. Everything goes through strict quality control to ensure you receive the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.

An exchange may be issued on a case by case basis. We will not accept any merchandise which has been used or altered (washed, worn, brushed, combed, picked, cut, removed from the weft or processed) in any way. Note that perming, coloring, lifting, rinsing, removing the hair from the weft or otherwise processing the hair voids all exchanges and replacement guarantees. We honor this for up to 14 days after purchase(14 days = date package left our facility to date return is received). Orders returned after 14 days will be sent back to the customer.

We adhere to these strict policies with respect to hair returns, hygiene concerns and federal law. If there is a defect in the product please contact our customer service within 14 days of receiving the product.

We do not refund shipping charges.

SHIPPING POLICY

Our business hours are Monday- Friday from 8:00 AM-to 7:00 PM EST. Please note that all shipping prices are for shipping within the United States of America. Shipping to all other countries will incur an additional shipping charge.

Tracking Numbers will be sent by the end of business day once items are shipped.

Shipping time- once order is shipped from our facility.

Priority Mail:5-8 Business Days

Allow 3-5 business days of processed time. Prossessing time does not include shipping time.

*DUE TO COVID-19, THERE MAY BE A DELAY IN SHIPMENT. PLEASE NOTE THAT THIS IS OUT OF OUR CONTROL ONCE THE PACKAGE IS SHIPPED!

SALON POLICY

Services are not refunded! No refunds are given for gift card orders, and gift card orders are not exchangeable. If by chance your not satisfied with our services, depending on the service, an arrangement can be made to accommodate your need and satisfaction. You will not be charged if you cancel at least 24 hours before your appointment starts. Otherwise, you will be charged 50% of service price for late cancellations and 100% for no shows.

If a customer fails to accept delivery or pick up a product within 60 days of the shipping date, Blessed Beauty Lounge Hair Salon will consider the property abandoned and has the right to sell, dispose of, or use any such products in any way it chooses. Refunds for such will NOT be granted.

We do not share your personal or mobile information with third parties for marketing purposes under any circumstances.

We have strict access controls and regularly audit our systems to prevent unauthorized sharing of user data

To opt out of future communications, text STOP or UNSUBSCRIBE

Effective Date: 02-01-2020

Last Updated: 02-01-2025

1. Introduction

Welcome to Blessed Beauty Lounge Hair Salon. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our salon, website, or engage with our services.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Personal Identifiers: Name, phone number, email address, and mailing address.

Appointment & Service Information: Booking details, service history, and stylist preferences.

Payment Information: Credit/debit card details or other payment methods (processed securely by third-party providers).

Social Media & Reviews: Any feedback, images, or interactions shared on our social media pages or website.

3. How We Use Your Information

We collect your information to:

Schedule and manage appointments.

Process payments and provide invoices/receipts.

Send appointment confirmations and reminders.

Improve our services and customer experience.

Respond to inquiries, feedback, or complaints.

Send promotional offers, newsletters, and updates (with your consent).

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third-party payment processors and booking platforms that help us operate efficiently.

Legal Authorities: If required by law, to comply with legal obligations or protect our rights.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

Access, update, or correct your personal information.

Opt out of marketing communications at any time.

Request deletion of your data, subject to legal or business obligations.

To exercise these rights, please contact us at BlessedBeautyLounge1@gmail.con

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can modify your browser settings to disable cookies if you prefer.

8. Third-Party Links

Our website or social media pages may contain links to third-party sites. We are not responsible for their privacy policies, so we encourage you to review them separately.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Blessed Beauty Lounge Hair Salon
1220 South Parker Road

Suite 200A

Denver, CO 80231

(303)223-7475